Terms and conditions of use of the site

 

The Website accessible at the address https://www.grosfillex-expert.com/en and all of its functionalities and content (hereinafter the “Site”) belong to the company Grosfillex SAS, simplified joint stock company with capital of 408,000 euros, whose head office is located at 20 rue de Lac in ARBENT (01100), registered in the BOURG-EN-BRESSE Trade and Companies Register under number 759 201 106.

Access to the Site by any person (hereinafter “User”) as well as the use of its content is carried out within the framework of the conditions of use described below.

1. Acceptance of the Terms and Conditions of use

    These T&Cs come into force on the date they are posted online. Consultation and use of the Site imply unreserved acceptance of these T&Cs and compliance with the legal and regulatory provisions in force.

    It is therefore up to the User to read these T&Cs from your first connection to the Site and to consult them regularly.

    2. Technical specifications


    By using the Site, the User acknowledges having the means and skills necessary to use the functionalities offered on the Site.

    The equipment necessary for access and use of the Site is the responsibility of the User, as are any telecommunications and operator costs possibly incurred by their use.

    3. Registration

    Certain sections of this Site require User registration. Where applicable, the latter agrees to provide accurate and complete registration information.

    The User is required to inform Grosfillex of any modification of this information.

    Each registration concerns a single User, unless otherwise indicated on the registration page.

    The User is required to prevent any unauthorized use of his user account. In the event of suspicion of unauthorized use, the User is required to immediately inform Grosfillex.


    4. Restrictions on use of the Site

    The User is prohibited in particular from:

    · the reproduction or translation of the Site for commercial purposes, without prior written authorization from Grosfillex;

    · the use of network monitoring and discovery software for the purpose of determining the architecture of the site or extracting data relating to its use or users;

    · the use of robots and other software or automatic devices or manual processes to monitor or copy the Site;

    · the use of the Site, including the content delivered to the User, in conjunction with a generative artificial intelligence solution, regardless of the data delivery method;

    · using the Site to transmit false, misleading, fraudulent or illegal communications.

    5. Availability of the Site

      The User acknowledges having the skills and technical means required to access and consult the Site. You are also informed that the Site is only intended for professionals.

      The User acknowledges having verified that the computer configuration used does not contain any viruses, that it is in good working order and compatible with the Site.

      The User acknowledges that the characteristics and constraints of the Internet do not guarantee the security, availability and integrity of data transmissions. The User undertakes to take all appropriate measures to protect their own data, information system and/or software from any intrusion or contamination by possible viruses.

      The User is prohibited from fraudulently accessing or remaining on the Site, from hindering or altering its operation, in particular by introducing Trojan horses, logic bombs, computer worms or any other virus or malicious program or likely to cause any damage to the Site.

      The Site is accessible via the Internet and can be consulted from a computer connected to the Internet via an Internet browser.

      Grosfillex reserves the right to modify or interrupt, temporarily or permanently, the operation of all or part of the Site, without notice, for maintenance purposes or otherwise, which the User expressly accepts.

      Grosfillex cannot be held responsible in the event of suspension or interruption of the operation of the Site, unavailability, impossibility of access or poor conditions of use of the Site attributable to unsuitable equipment, to internal malfunctions of the Site. Internet access provider of the User, congestion of the Internet network, or for any other reasons external to Grosfillex.

      6. Intellectual property rights

      6.1 Ownership of the Site

      Grosfillex declares that the Site is its property within the meaning of the provisions of the Intellectual Property Code or, failing that, that it has acquired all the necessary rights.

      The granting of the right of use to the User does not entail the transfer of any property rights over the Site.

      The User undertakes not to infringe in any way whatsoever, directly or indirectly, the intellectual property rights of Grosfillex.

      Use not expressly authorized by Grosfillex hereunder is unlawful, in accordance with the provisions of article L.122-6 of the Intellectual Property Code.

      6.2 Ownership of Content

      The content of the Site (hereinafter, the “Content”) www.grosfillex-expert.com/en is protected by copyright and more generally, by intellectual property law. Use by the User may only be carried out within the framework of these T&Cs.

      The rights granted to the User on the Content are for the use defined herein. These usage rights are non-transferable. Direct or derivative collective use, in whole or in part, of the Content is prohibited. Any use other than those expressly authorized is strictly prohibited and exposes the User to legal proceedings.

      The Contract does not entail any transfer of ownership over the methods, know-how, development tools, software, creations, works of the mind, documents, general and/or specific programs, owned by Grosfillex or for which Grosfillex has a user license.

      Grosfillex reserves the right to freely moderate or delete the Content posted online at any time, without justification.

      7. Errors and corrections

      Grosfillex does not represent or guarantee that this Site, its Content and its publications are free of errors, viruses or other harmful elements, that defects will be corrected or that the site will always be accessible.

      Grosfillex does not guarantee or represent that the Content or publications accessible on or through this Site are correct, accurate, up-to-date or reliable.

      Grosfillex is entitled to improve and/or modify the characteristics, functionalities and Content at any time.

      8. Terms of purchase of Grosfillex Products

      8.1 Products

      Grosfillex offers for sale the products displayed in the electronic catalog of its Site (hereinafter the “Products”). The Products are available as long as they are visible on the Site and if no indication to the contrary appears on the Site.

      The Products are each the subject of a description on the Website mentioning their essential characteristics within the meaning of article L.111‐1 of the Consumer Code. However, despite Grosfillex's vigilance, there may be minor differences relating to non-essential characteristics between the photos and texts associated with the products presented with the final product delivered to the customer; it being specified that in such a hypothesis, it is the texts which are authentic.

      Grosfillex takes the greatest care and accuracy in the presentation and description of the products offered on the Site (including photographs and graphics) within the limits of the technique, the IT equipment used and in compliance with the best standards. of the market. However, it is possible that non-substantial errors may appear on the Site, which the Customer acknowledges and accepts.

      The difference in perception of shapes and colors between the products and the photographs or graphics presented on the Site does not constitute non-conformity of the product delivered. Likewise, minimal variations in the representation of the products can neither engage the liability of our company nor affect the validity of the sale.

      8.2 Customer Account

      8.2.1. Creation of the Customer account

      Please note that the purchase of Grosfillex products via this Site is reserved for professionals only. To be able to issue quote requests, the User must create an account by filling in all the information indicated with a * as essential, useful and necessary for processing their quote request, namely: company, SIRET number, postal code, city, sector of activity, first name, last name, email, profession.

      The User will also be asked for a password and their information will be processed and saved in accordance with Grosfillex's personal data protection policy, available on the Site.

      The User will receive an email acknowledging receipt of the request to create their account via the Site in order to validate the creation of their account by clicking on a CTA (Call To Action) “Validate your account”.

      Following the creation of their account, the User will be able to log in by entering their username and password and thus access all of our prices excluding tax in France.

      These identifiers are strictly personal to the User and must be kept confidential

      8.2.2. Deactivation of the Customer account

      In the event that the User wishes to deactivate their account, it will be their responsibility to contact Grosfillex customer service at the following email address: grosfillex-expert@grosfillex.com/en. The deactivation of the account will be carried out by Grosfillex within seven (7) days of receipt of the request.

      8.3. Quote request process

      The Customer who wishes to request a quote must follow the following procedure:

        The User who wishes to request a quote must follow the following procedure:

         

         

        • Step n°1 - Choice of Product(s): the User selects the product sheet of the Product(s) he wishes to have quoted.
          • Step 2 – Identification:
          - If the User has not yet created their account: they are invited to click on the “Request a quote” action button accessible on the product sheet. He is directly redirected to the registration form to trigger the request for validation of his account via email which will be sent to him at the end of filling in all the information required by Grosfillex;
          - If the User has already created their account beforehand: they are invited to select the colors and quantities by reference.
          Continue the steps proposed on the website in the process of requesting a quote until the “Finalization” step.
          • Step n°3 - Verification and validation of the content of the selection: the User accesses the summary of the Product(s) that he/she has added to the basket and verifies the content (quantities, prices, etc.). ). He retains the possibility of deleting the selected Product(s) or of being able to add others.
          • Step n°4 – Delivery information: at the “Delivery” step, the customer is invited to indicates the most useful and necessary information concerning any delivery constraints, the final delivery address as well as the contact details of the person in charge to manage deliveries.
          • Step 5 - Choice of billing address:
          The User will be asked to confirm the billing address if it is different from the delivery address.
          • Step n°6 – Finalizing the quote request

          The User confirms their quote request by clicking on the button
          “I have read and accept these T&Cs”

          • Step n°7 – Processing the quote request

          The Grosfillex sales department reserves the right to process the Customer's quote request directly or to transfer it to one of its resellers in the sector corresponding to the Customer's delivery address.

          9. Third Party Content

          Content from third parties (including, without limitation, publications) may be published on this Site or be accessible through links appearing on it.
          Grosfillex disclaims all liability for violations, errors, misinterpretations of law, defamation, slander, omissions, lies, obscenity, pornography or vulgarity that may appear in statements, opinions, representations or any other form of content emanating from third parties and published on the this Site.
          You acknowledge that the information and opinions expressed in Third Party Content are not endorsed by Grosfillex and do not reflect its thoughts or opinions.
          Furthermore, the information and opinions provided by Grosfillex employees and agents in the Interactive Areas are not systematically endorsed by Grosfillex and do not reflect its thoughts or opinions.

          10. Disclaimer

          THIS SITE, INTERACTIVE AREAS, CONTENT AND PUBLICATIONS ARE PROVIDED “AS IS”. TO THE EXTENT PROVIDED BY APPLICABLE LAW, GROSFILLEX OFFICIALLY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

          GROSFILLEX DISCLAIMS ANY LIABILITY FOR ANY LOSS, HARM, LIABILITY OR DAMAGE OF ANY KIND RESULTING FROM, RESULTING FROM, OR IN ANY WAY CONNECTED WITH (A) ERRORS OR OMISSIONS IN THIS SITE, THE INTERACTIVE AREAS, THE CONTENT OR PUBLICATIONS, INCLUDING WITHOUT LIMITATION TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, (B) THIRD PARTY COMMUNICATIONS, (C) ANY THIRD PARTY SITE OR CONTENT, INCLUDING WITHOUT LIMITATION ANY ERRORS OR OMISSIONS THEREWITH MAY BE INCLUDE, (D) THE UNAVAILABILITY OF THIS SITE, THE INTERACTIVE AREAS OR THE CONTENT, THE PUBLICATIONS OR ANY PORTION THEREOF, (E) YOUR USE OF THIS SITE, THE INTERACTIVE AREAS, THE CONTENT OR THE PUBLICATIONS , OR (F) YOUR USE OF ANY EQUIPMENT OR SOFTWARE RELATED TO THIS SITE, INTERACTIVE AREAS, CONTENT OR POSTINGS.

          11. Limitation of liability

          GROSFILLEX DISCLAIMS ANY LIABILITY FOR ANY LOSS, INJURY, LIABILITY OR DAMAGE OF ANY KIND RESULTING FROM YOUR USE OF THIS SITE, THE CONTENT, THE PUBLICATIONS, THE INTERACTIVE AREAS OR ANY FACTS OR OPINIONS APPEARING IN OR EXTRACTED FROM THE INTERACTIVE AREAS OR OF THIRD PARTY COMMUNICATIONS. GROSFILLEX DISCLAIMS ANY LIABILITY FOR ANY FORM OF DIRECT, INDIRECT DAMAGES DUE IN ANY WAY, RESULTING FROM OR INCURRED BY THE USE OF OR INABILITY TO USE THIS SITE, THE INTERACTIVE AREAS, THE CONTENT, THE PUBLICATIONS OR ANY THIRD PARTY COMMUNICATIONS. TO THE EXTENT THAT SAID LIMITATION OF LIABILITY IS PROHIBITED OR FAILS OF ITS ESSENTIAL PURPOSE, GROSFILLEX'S ONLY OBLIGATION TOWARDS THE USER REGARDING THE DAMAGES CAUSED IS LIMITED TO THE LOWEST AMOUNT PAID BY THE USER IN CONNECTION WITH ITS USE OF THE SITE OR CONTENT (IF APPLICABLE), OR 100 EUR. NOTWITHSTANDING THE FOREGOING, NOTHING IN THESE T&CS SHALL EXCLUDE OR LIMIT THE LIABILITY OF GROSFILLEX IN THE EVENT OF DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE, FOR ANY DISTORTED OR FRAUDULENT PRESENTATION OF FACTS BY THE LATTER ON THE SITE OR FOR ANY OTHER STATUTORY RIGHTS WHICH CANNOT BE EXCLUDED.

          12. Protection of personal data

          The entire policy relating to the processing of personal data implemented by Grosfillex is detailed in the Site's confidentiality policy, available at the following link: 

          13. Validity of Terms and conditions of use

          If any of the stipulations of these T&Cs were to be declared void with regard to a legislative or regulatory provision in force and/or a court decision having the authority of res judicata, it will be deemed unwritten but will not be will in no way affect the validity of the other clauses which will remain fully applicable.

          Such a modification or decision in no way authorizes the User to disregard the T&Cs.

          14. Modifications to the Terms and conditions of use

          Grosfillex may modify these T&Cs at any time.

          These modifications are published when they are posted online and are deemed to be accepted without reservation when the User accesses the Site after they are posted online.

          Grosfillex recommends that you consult this page regularly.

          15. Applicable law - Jurisdiction

          These T&Cs are established in accordance with French law, by which they are governed.

          In the event of a dispute relating to the Site, only the courts within the jurisdiction of the Court of Appeal of Lyon will have jurisdiction, including in the event of multiple defendants, summary proceedings or guarantee actions.

          Standards of our products

          All our furniture is tested and meets the EN 581 standard - professional level (excluding umbrellas). All our wall panels meet the standard : ISO 16000

          French manufacturer

          Most of our products are manufactured and/or assembled in France

          Warranty: Up to 10 years

          According to the product line
          Click HERE for more details.

          Customer service

          We guarantee a return for all requests within 5 days maximum (*excluding public holidays and vacation periods)